Frequently Asked Questions
Everything you need to know about your clean beauty experience.
Are Jane Iredale products cruelty-free?
Yes, we are a certified cruelty-free brand. We do not test our products or ingredients on animals, and we are recognized by both Leaping Bunny and PETA.
How do I find the right foundation shade for my skin tone?
We offer a digital Foundation Finder quiz and a Virtual Try-On tool on our website to help you select the perfect match based on your skin's undertone and desired coverage.
What is your return policy for opened beauty products?
We want you to love your skin. If you are not satisfied, we accept returns of gently used products within 30 days of purchase for a full refund, excluding shipping costs.
Do your products contain synthetic fragrances or parabens?
No, our formulas are free from synthetic fragrances, parabens, and phthalates. We focus on clean, skin-loving ingredients that are non-comedogenic and safe for sensitive skin.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your mineral makeup sooner.
Can I use Jane Iredale products after a cosmetic procedure?
Our mineral foundations are often recommended by dermatologists and plastic surgeons because they are soothing and provide excellent coverage for post-procedure redness; however, always consult your physician first.